Web Platform

Our transactions are 100% legal because it is buying and selling of a virtual good. There is no flight of capital and therefore does not harm the economy of any country and has no influence of exchange restrictions.
We use multiple security systems to ensure your operations and privacy such as secure encrypted connections using 2048 bit Extended Validation (EV) SSL Certificates, Hot Wallets Blockcypher, Cold Hardware Wallets, plus two-factor authentication (2FA) by email, an extra layer of security to your account which drastically reduces the chances of theft of your personal information. Additionally, we have Cloudflare technology to protect the site from DDoS attacks. Likewise the Cryptobuyer Platform's infrastructure has been deployed using standards and best practices in information security, ensuring the confidentiality, integrity and availability of both the information and the service provided.
There are email providers such as hotmail, yahoo and gmail that sometimes see our messages as spam. If you registered on the platform with your correct email address and after 10 minutes you do not see the verification message in your inbox, it is important that you verify the promotional and spam folders of your email.

Consider the following:
* Banks of origin in Venezuela can take 24 to 72 hours to process interbank transfers.
Our platform is available 24 hours a day, 365 days a year, however operations will be processed on schedule Monday through Friday from 8am to 5pm. In this way requested operations outside these hours will be addressed the next business day (weekends, national and bank holidays on the countries in which we operate are not considered business days).
All transactions takes no longer than 2 working days to be complete. Weekends, national or bank holidays are not included.
When you place a sales order you have a thirty (30) minute window to send the funds, if you are using an exchange or a different platform from a standard digital wallet it is possible that the funds will take more than that time to exit. In that case, report what happened to our team through the help tool on our website. We will verify the information and having received the funds we will proceed to activate the operation again.
Unfortunately, the amount of the payment you sent us differs the one specified in the sale order, for that reason the system sent your transaction to automatic claim. You must take into account that many wallets and / or platforms include fees on the amount you wish to send and this may affect the amount that reaches us. Do not worry, our team of analysts will contact you shortly to verify and solve the problem.
The price set when the operation was made will continue regardless of the fluctuation.
Cryptobuyer does not provide BTC / DASH / LTC wallets to its customers, so we give the freedom to each person to choose the wallet of their choice.
We work with more than 700 telephone providers (mobile, landline and internet) in more than 150 countries around the world, including almost all countries in the Latin American region. Register on our platform to obtain a more detailed list of countries and providers.
You can purchase more than 80 different types of GiftCards using BTC / DASH / LTC. Within the categories we have gaming (Steam, PlayStation, Nintendo, Xbox, Google Play, iTunes, ...), eCommerce (Amazon, eBay, Walmart, nike, adidas, ...), travels (hotels.com, uber, hotelgift, tripgift, ...), meals (Papa Jone's, Burger King, Dunkin Donuts, ...). Register on our platform to obtain a more detailed list of GiftCards by type and country.
The amount will depend on the type of GiftCard you wish to purchase. When you are making a purchase order the system will show you the available packages according to the type of selected GiftCard.
Contact us at: support@cryptobuyer.io

Web Platform

The guidelines for taking your selfie photo are:
In order to accomplish with the platform's policies, We will not verify accounts that belong to a third party, nor business accounts. Neither those accounts whose user has not approved their identity verification. In any of these cases the system will automatically eliminate them..
Wire Transfer (Venezuela)
Important: It is essential that you create the deposit order before making any transfer, since the data of our bank accounts can change for different operations without prior notice.