Frequently Asked Questions (FAQ's)

Just enter our site and click the register link in the upper right corner, enter your email and password, accept the "Terms and Conditions" and submit the form. Then check your email box and activate your account. Optionally you can register quickly with Facebook, Gmail or Twitter.
Our transactions are 100% legal because it is buying and selling of a virtual good. There is no flight of capital and therefore does not harm the economy of any country and has no influence of exchange restrictions.
Our platform is available 24 hours a day, 365 days a year, however operations will be processed on schedule Monday through Friday from 8am to 5pm. In this way requested operations outside these hours will be addressed the next business day (weekends, national and bank holidays on the countries in which we operate are not considered business days).
It is very simple, after affiliating to our site the system will lead to a process where we place a small random amount in your account to confirm your ownership after confirm your deposit the system will automatically have access to the platform and can perform any system operation.
All transactions takes no longer than 48 working hours to be complete, weekends, national or bank holidays are not included.
Venezuela:

Sell of BTC or DASH:

Minimum: 2000.0 VEF­ - Maximum: 2000000.0 VEF per transactions, you can make as many transactions as you want.

Mobile Phone Top-Ups:

Minimum: 1000.0 VEF -­ Maximum: 2500.0 VEF.

Creditcard debt payment:

Minimum: 1000.0 VEF ­- Maximum: 50000.0 VEF.

National debit card load:

Minimum: 1000.0 VEF ­- Maximum: 50000.0 VEF.

Cryptobuyer International Debit Card load (Coming soon)

Brazil: (Coming soon)

Panama: (Coming soon)

USA: (Coming soon)

Eg: if you want to sell 0.1 BTC but you send 0.01 BTC, you will receive an error message when sending payment of your operation and your bitcoins will be sheltered in BitGo. You will receive an email from our support staff with instructions to reinstate your funds. Then you have the opportunity to place a new operation.

* Banks of origin in Venezuela may take 24 to 72 hours to process orders.
Venezuela: in any bank of the national interbank network. *
Brazil: (Coming soon)
Panama: (Coming soon)
USA: (Coming soon)

* Banks of origin in Venezuela may take 24 to 72 hours to process orders.
The price set when the operation will continue regardless of the fluctuation. Example, if you sell 1 BTC per 300,000 VEF and then the price drops to 250,000 VEF, we will respect the price of 300,000 VEF. No risk of volatility once the transaction is confirmed.
Venezuela: Movistar y Digitel. (Movilnet coming soon).
Brazil: (Coming soon)
Panama: (Coming soon)
Yes you can, thanks to the Blockchain technology you can make a mobile phone top-up from anywhere in the world through our platform to users affiliated services in Venezuela.
We are always looking for new alternatives and solutions for our customers, we maintain constant communication with our customers and listen to their questions and suggestions to implement them on the platform, follow Cryptobuyer on social networks for new ads.